CreditGo

Last updated: May 14, 2026

Privacy Policy

This Privacy Policy explains how Digital Gambit SL processes personal data for the CreditGo financial and loan mobile app.

1. Data controller

The data controller is Digital Gambit SL, with address at San Severiano 39, Cádiz, 11007, España, CIF B22803928. For privacy matters, contact info@creditgo.me.

2. Data we may collect

  • Identification and contact data, such as name, email address, phone number, date of birth, national identity information, and address.
  • Account and authentication data, including login identifiers, app settings, consent records, and support history.
  • Loan application data, including requested amount, repayment period, income range, employment information, affordability information, bank account or payment details where required, and application status.
  • Verification and fraud-prevention data, including identity-check results, device identifiers, IP address, risk signals, and anti-abuse information.
  • Technical and usage data, including app events, diagnostics, browser or device information, approximate location derived from IP, and communications with support.

3. Purposes of processing

  • To provide, maintain, and secure the CreditGo app and website.
  • To receive, assess, route, and support personal credit or loan requests.
  • To verify identity, prevent fraud, perform security checks, and comply with legal obligations.
  • To evaluate eligibility, affordability, risk, and suitability for available loan services.
  • To communicate with users about support, service updates, legal notices, and application status.
  • To improve the app, measure performance, fix errors, and maintain audit records.

4. Legal basis

  • Performance of a contract or pre-contractual steps requested by the user.
  • Compliance with legal obligations that may apply to financial, credit, consumer-protection, tax, accounting, fraud-prevention, and regulatory processes.
  • Legitimate interests in operating a secure, reliable, and compliant credit access service, provided those interests do not override user rights.
  • Consent where required for optional analytics, marketing communications, certain data sharing, or processing of special categories of data if applicable.

5. Third-party processors and recipients

  • Identity verification, anti-fraud, hosting, cloud infrastructure, analytics, communications, customer support, payment, banking, and compliance service providers.
  • Loan providers, credit partners, brokers, or financial institutions where the user requests that an application be assessed or continued.
  • Professional advisers, auditors, public authorities, regulators, courts, or law enforcement where disclosure is required by law or necessary to protect rights.
  • Processors are expected to handle personal data under contractual confidentiality, security, and data-protection obligations.

6. Retention

  • Account, application, verification, support, and compliance records are kept only for as long as needed for the purposes described in this policy.
  • Some records may be retained for longer where required by law, audit, fraud-prevention, dispute handling, accounting, or regulatory obligations.
  • When data is no longer needed, it is deleted, anonymized, or securely archived according to applicable retention rules.

7. Security

  • CreditGo uses technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.
  • Safeguards may include encryption in transit, access controls, least-privilege permissions, monitoring, logging, secure hosting, backups, and vendor review.
  • No system can be guaranteed perfectly secure, but we work to maintain protections appropriate for a financial mobile app.

8. User rights

  • Depending on applicable law, users may request access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and review of certain automated decisions.
  • Users may also have the right to lodge a complaint with a competent data-protection authority.
  • To exercise privacy rights, contact info@creditgo.me. We may need to verify your identity before completing a request.

9. International transfers

  • Where personal data is processed outside the user's country or the European Economic Area, Digital Gambit SL uses appropriate transfer safeguards when required by law.
  • Those safeguards may include adequacy decisions, standard contractual clauses, processor agreements, and risk assessments.

10. Contact

For all privacy questions, data rights, or complaints related to CreditGo, contact Digital Gambit SL at info@creditgo.me.

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