Delete data

Request data or account deletion

Use this page as the direct point to request deletion of personal data associated with CreditGo or with an account created in the app.

Country and language

United States

In the United States, additional federal or state privacy rights may apply depending on your location and the provider that receives your request. Use the privacy choices page for access, correction, deletion, or opt-out requests.

How to request deletion

  1. Send the request from the email used in CreditGo, or include the phone associated with the form.
  2. Include the country where you used the app so we can locate the market and related providers.
  3. We will process the request and let you know if we need to confirm your identity or retain data due to a legal obligation.
Request deletion

What is deleted

  • Profile or application data that CreditGo retains directly.
  • Preferences, user-associated events, and contact data where applicable.
  • Account association if the app created an account.

What may be retained

  • Records needed to comply with legal obligations, prevent fraud, or handle claims.
  • Data already under the responsibility of an external provider that received your request.
  • Anonymous or aggregated information that no longer identifies you.

More compliance links